Terms AND CONDITIONS

G Home, LLC

Privacy Policy

Effective Date:

Last Updated:

G Home, LLC (“G Home,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and otherwise process personal information when you visit https://ghome.com or another website, application, or service that links to this policy (collectively, the “Website”), communicate with us, request information, make a purchase, or otherwise interact with us.

This policy does not apply to third-party websites, services, or platforms that may be linked from the Website. Their privacy practices are governed by their own policies.

  1. Personal Information We Collect

Depending on how you interact with us and the Website, we may collect the following categories of personal information:

Category

Examples

Primary Sources

Identifiers and contact information

Name, email address, telephone number, mailing address, online identifier, IP address, account credentials

You, your device or browser, service providers

Commercial and transaction information

Products or services requested, order details, purchase history, payment-status information, and communications about a transaction

You, payment and fulfillment providers, service providers

Internet and device activity

Browser type, device identifiers, operating system, pages viewed, links clicked, referring URLs, timestamps, interactions with Website features, and approximate location derived from IP address

Your device or browser; cookies and similar technologies; analytics providers

Communications and submissions

Messages, questions, customer-service requests, reviews, feedback, chat communications, and form submissions

You and our communications providers

Professional information

Company, job title, and business contact details when you provide them in a business inquiry

You and business contacts

Inferences

Preferences, likely interests, and product or service interests derived from Website activity or interactions

We or service providers may derive these from other information described above

We do not intentionally collect information that is treated as sensitive personal information under applicable privacy law unless you voluntarily provide it in an inquiry or transaction. Please do not submit sensitive information through ordinary Website forms, chat, or public features unless we specifically request it for a stated purpose.

  1. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, software development kits, application programming interfaces, session or interaction analytics, chat tools, and similar technologies to operate the Website, remember preferences, protect security, measure Website performance, analyze use, support communications, and, where enabled, deliver or measure advertising.

Where required or appropriate, the Website presents a consent-management interface that allows you to accept, reject, or customize non-essential technologies. You may also adjust browser settings, but disabling cookies may affect Website functionality. A consent selection applies only to the technologies enabled through the relevant consent mechanism and may be withdrawn or changed through the Website’s privacy or cookie settings.

  1. How We Use Personal Information

We may use personal information to:

  • operate, maintain, secure, troubleshoot, and improve the Website and our products and services;
  • respond to inquiries, provide customer service, process requests and transactions, and communicate with you;
  • personalize Website content and remember preferences;
  • conduct analytics, understand Website performance, and develop or improve products, services, and marketing;
  • protect against fraud, abuse, security incidents, and unlawful activity; enforce our terms and protect our rights;
  • comply with legal obligations and respond to lawful process; and
  • carry out another purpose disclosed to you when information is collected or otherwise permitted by law.

We may use deidentified or aggregated information for lawful business purposes. We will not attempt to reidentify deidentified information except as permitted by law.

  1. How We Disclose Personal Information

We may disclose the categories of personal information described above to the following categories of recipients, as needed for the purposes described in this policy:

  • affiliates and entities under common control;
  • service providers that host the Website, provide technology, analytics, security, customer support, communications, payment processing, fulfillment, advertising, professional services, or similar functions;
  • business partners when you direct us to disclose information or when necessary to provide a product, service, promotion, or co-branded offering you request;
  • government authorities, law enforcement, courts, regulators, and other parties when required by law, to protect rights or safety, or in connection with legal claims; and
  • a buyer, investor, lender, successor, or other party involved in an actual or contemplated merger, financing, acquisition, reorganization, insolvency, sale of assets, or similar transaction.
  1. Sale, Sharing, and Targeted Advertising

Privacy laws may define “sale,” “share,” or “targeted advertising” broadly enough to include the disclosure of online identifiers and internet-activity information to certain advertising or analytics providers. Whether G Home engages in any activity that meets those definitions depends on the technologies and vendor settings actually in use.

If G Home sells or shares personal information, or processes personal information for targeted advertising as those terms are defined by applicable law, it will provide any legally required notice and honor applicable opt-out rights through a conspicuous “Do Not Sell or Share My Personal Information” or equivalent link and applicable browser-based opt-out preference signals. G Home will not knowingly sell or share the personal information of consumers under 16 years of age without the affirmative authorization required by law.

  1. Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to provide requested services, complete transactions, maintain business records, resolve disputes, enforce agreements, protect security, and comply with legal obligations. Retention periods vary according to the nature of the information, the purpose of processing, our legal and operational needs, and applicable law.

  1. Your Privacy Choices and Rights

Depending on your state of residence and applicable law, you may have the right to request access to, correction of, deletion of, or a portable copy of personal information; to opt out of certain sales, sharing, targeted advertising, profiling, or processing of sensitive personal information; or to appeal a decision concerning your privacy request.

To submit a request, email info@ghome.com with the subject line “Privacy Request,” or call (877) 662-5644. Please identify the right you wish to exercise and provide information sufficient for us to verify your request. We may request additional information to verify identity and authority, and we will not discriminate against you for exercising a privacy right.

An authorized agent may submit a request where permitted by law. We may require proof of the agent’s authority and verification of the consumer’s identity. If we deny an appealable request, we will explain how to appeal in our response.

  1. California-Specific Notice

This section applies to California residents to the extent the California Consumer Privacy Act, as amended (“CCPA”), applies to G Home’s processing of their personal information.

The categories of personal information, sources, purposes, and recipient categories for California residents are described in Sections 1, 3, and 4 above. During the preceding 12 months, G Home may have collected the categories listed in Section 1 from the sources identified there and disclosed them to the recipient categories in Section 4 for the business and commercial purposes described in Section 3.

California residents may exercise the rights described in Section 7. If G Home engages in activities constituting a sale or sharing under the CCPA, it will provide an applicable opt-out method as stated in Section 5 and will honor an opt-out preference signal where required by law. California residents may also request information about our privacy practices as provided by California law.

  1. Children’s Privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us without appropriate authorization, contact us at info@ghome.com, and we will take appropriate steps to delete it.

  1. Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. No internet transmission, storage system, or security measure is completely secure, and we cannot guarantee absolute security.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on the Website and revise the Effective Date. If required by law, we will provide additional notice or obtain consent for material changes.

  1. Contact Us

For questions about this Privacy Policy or our privacy practices, contact:

G Home, LLC
4020 Aspen Grove Drive, Suite 350
Franklin, Tennessee 37067
Email: support@ghome.com
Telephone: (877) 662-5644